The world’s leading retailers trust and rely on our clients solutions to improve
their bottom line by minimizing shrink, streamlining operations via hyper automation, and
delivering a better customer experience.
Our clients AITM is a comprehensive process aware platform that delivers Checkout
Intelligence, Shelf Intelligence, Supply Chain Intelligence, Car Lot Intelligence, Production
Line Intelligence, and Generic Process Automation Applications, transforming how businesses
see and solve their most costly problems. The company’s ground-breaking AI technology
processes over 200 years of video footage every day and protects ~$500B worth of assets.
Our client has earned multiple industry accolades, including 5 consecutive years as Gartner’s
Top Pick for Retail Technology Innovation, Deloitte’s Tech Fast 50 winner, and Google &
Deloitte’s new Tech award winner.

Position mission

Support of current customers to ensure project timelines are met and new clients products
are sold into our current client base. This position supports and most importantly ensures that
End User sees value from retaining our client as a service provider.

Main responsibilities
• Client Account Director will work closely with the SVP Sales and Chief Revenue
Officer to provide the highest levels of sales support to our current customers, as well
as position new client products into our installed base.
• Client Account Director will ensure that current store rollouts of the clients solution are on track for rapid deployment
• Client Account Director will position the Everseen EverDoor and EverShelf products
into our existing EverCheck client base, using enterprise SaaS selling methodologies
and comprehensive ROI analysis to support those sales efforts
• Client Account Director will set and manage the expectations of the Client with
regards to B2B requirements, service level KPIs and the Client “on the ground” go to
person for day-to-day requests and issues.
• Working closely with the Client’s Business Teams & Everseen’s Delivery Team to
ensure that project and system installation rollouts are professionally managed.
Performing duties and responsibilities to the best of abilities in a diligent, trustworthy,
businesslike, and efficient manner.

Main interfaces
• Client single point of contact.
• Client Business Teams
• Everseen’s Operations department
• Everseen’s Revenue team.

Successful candidature requirements
• 5+ years in a sales management role supporting current Clients and positioning new
products into accounts that fall under your remit
• Demonstrated success in leading retail client accounts and positioning new products
• Having the skills to identify a comprehensive understanding of client needs and
requirements.
• Knowledge of AI and its use in retail.
• Forecast and track key account metrics (quarterly sales result and annual forecast).
• Experience doing presentations at a senior level.
• Able to detect, understand and compile detailed information on Client organizations,
key decision makers and influencers.
• Enough technical experience or knowledge to understand Everseen product offering,
features, and functions.

Other Candidate relevant aspects

• Strong verbal and communication skills. English at a native level.
• Consultative selling skills (excellent active listening, understanding or client’s needs
and identification of main client main buying motivations).
• Negotiation abilities.
• Time management. Able to organize their working day and, at the same time, prioritize
work resources to meet Client requirements.
• Should have communication and people skills (person able to interact in a commercial
context with clients).
• A true passion for delivering best-in-class customer experience.
• A true drive to meet and exceed annual targets and goals.