The world's leading retailers trust and rely on Our Client's Visual AITM solutions to improve
their bottom line by minimizing shrink, streamlining operations via hyper automation, and
delivering a better customer experience.
Our Client's Visual AITM is a comprehensive process aware platform that delivers Checkout
Intelligence, Shelf Intelligence, Supply Chain Intelligence, Car Lot Intelligence, Production
Line Intelligence, and Generic Process Automation Applications, transforming how businesses
see and solve their most costly problems. The company’s ground-breaking AI technology
processes over 200 years of video footage every day and protects ~$500B worth of assets.
Everseen has earned multiple industry accolades, including 5 consecutive years as Gartner’s
Top Pick for Retail Technology Innovation, Deloitte’s Tech Fast 50 winner, and Google &
Deloitte’s new Tech award winner.

Position mission
This position will be part of our engineering team that enables servicing our AI products with
our retail customer in thousands of stores. Key knowledge is Linux and Docker. Assisting in
deployments and quick troubleshooting.

Main responsibilities
• Manage, automate and maintain our services and applications running primarily on Linux
machines, across the enterprise or its units and departments.
• Conduct and design systems and system operations, while being mindful of performance
requirements, for automation of services and software delivery.
• Create, maintain, and run unit tests for both new and existing applications and services,
with a goal of delivering defect-free and well-tested solutions.
• Write and maintain system operations documentation (articles, diagrams, data flows etc.)
for new and existing applications and services.
• Keep up-to-date on best practices and new technologies.
• Rapid prototyping and presenting conceptual design and working system prototypes while
writing readable, extensible, testable code integrated with existing systems and services.
• Conduct, design and execute production staging and mass service deployment scenarios.
• Collaborate on technical architecture and system design.
• Analyze and collect data: log files, application stack traces, thread dumps etc.
• Reproduce and simulate application incidents to create debug reports and coordinate
delivery of application fixes.
• Evaluates existing components or systems to determine integration requirements and to
ensure the final solutions meet organizational needs
• Interact with cross-functional management on high profile technical operations while
providing clear feedback and leadership to support teams.

Successful candidature requirements
Excellent knowledge:
• Linux
• Docker building Docker images using dockerfiles
• Create compose files for docker-compose to bring up stack of docker containers
• Continuous Integration (Jenkins or similar)
• Debugging (sometimes live)
• Nginx
Critical to know:

• Quick to learn how to use 3rd party frameworks or code libraries
• Quick to learn how various pieces work in a system (ours)
• DevOps Skills (quick to replace a module, without much downtime)
• Determine integration requirements for an evolving system or a new one (at idea
stage)
• Quick software prototyping
• Assists deployers, configurators, TS, development when they get stuck
• Able to quickly put up a functioning system out of available code and libraries
• Ability to compare and present / select products (including software) available
on market that fits a particular purpose

Nice to have/it’s a plus - knowledge / experience of / in:
• Kubernetes
• Ansible (or similar automation tool)
• Packaging using Makefiles
• Use CI build systems (Jenkins/GitLab CI/etc)
• Centralized logging using Elastic ELK stack (or similar)
• Terraform
• Bash script
• Python
• Javascript
• Mysql & ElasticSearch
• REST, JSON, XML
• Artifactory
• Regex
• programming skills in any of the following languages is a plus (React, Go, Nodejs,
Scala, C++)
• Azure stack and tools

Client Technology Director

A Technology Director / Consultant, with experience in listed technologies, strong abilities to communicate to client and to own and move the project.

Position in charge of working with Client’s technical team, responsible for carrying out all project activities concerning implementation, maintenance, and update of our clients products with the Client. It is also Client’s point-of-contact in business or update meetings and maintains day to day relationship with the client as far as technology is concern.

Main responsibilities

• Project coordination for technological projects taking place with the client such as technical changes, new deployments, changes in configuration, new product acquisitions, etc.
• Identification of new developments necessary to meet Client’s requirements and coordination with R&D department to get them done if needed.
• Play a key role in the customer relationship management through regular contact in business, follow up and update meetings or replying to client requests or questions.
• Identification of new technical or operational gaps and participates in their remediation
• Design of a KPI and/or reporting method to update Clients about product performance
• Develops an implementation roadmap for the Client taking into consideration risk, dependencies, and specific Client’s context
• Go-to-person to get current client deployments information as far as technical aspects are concerned
• Go-to-person or SME1 to solve problems concerning technical aspects (L4) related with the Client.
• Oversee conflicting technical priorities in the Client and plan how to manage them

• Main interfaces

R&D department (Internal) 1 Subject Matter Expert

• Band Lead (Internal)
• Client technical team (External)
• Successful candidature requirements

• Technologies experience/understanding:

o JavaScript programming

o Node.js12+anditsstandardlibraries(e.g.fs,events,child,process,net,http,streams, dgram)

o RESTful architecture
o Docker, Kubernetes
o Software versioning systems such as Git
o Standard Linux tools and scripting language Bash
o Basic networking knowledge (virtual private networks, subnets, DNS configurations,SSL certificates, etc.)
o Understanding of standard net work communication protocols such as TCP, UDP, HTTP, WS, FTP

It would be a plus to have, but it’s not a must:

o Elastic Search and SQL database
o Message brokers(e.g.MQTT,RabbitMQ,Redis)

o TypeScript
o RTSP feeds
o C++programming

Other Tech Skills:

Good dev skills
Troubleshooting skills(ie.bug hunt, problem root cause drill-down)

Capable of understand and troubleshoot distributed systemsTechnical Project Management knowledge. Having formal qualifications like CAPM or Prince2 is a plus.

Ability to own and to move the project

Communication/management skills: Hands-on person with client facing abilities, able to meet with clients, do follow up meetings and represent our technical team. Focus on achieving, problem solving and goal attainment.

The world’s largest enterprises rely on our AI-driven computer vision solutions to
realize transformational outcomes at global scale. By delivering efficiencies throughout
their entire value chains, we enable our customers to respond faster and with greater
precision to market demands and day-to-day business requirements. For the largest
retailers, this often means minimizing asset shrinkage, streamlining logistics and in-store
operations as well as delivering a better customer experience.

We passionately believe that if you can see everything, you can fix anything.
With innovation as our North Star, we are at the epicenter of a generational convergence
of forces, such as AI, computer vision, edge, IoT, and 5G. We are uniquely able to maximize
the combined potential to deliver solutions that unlock significant new business
opportunities to drive radical value for our customers.

Every day we analyze 175+ years of videos coming from more than 100,000 check-outs
from stores across North America, Europe and Australia. Our cutting-edge AI, software
development and engineering teams made Everseen the fastest growing Irish company in
the last 5 years according to Deloitte. Everseen has also won the award by Google for the
best tech innovation in Ireland in 2020.

You would be joining our agile team of very strong Engineers, Researchers and Project
Managers, with a "move-fast" attitude, passion for creating new things the right way, for
solving tough problems and delighting our customers. We encourage innovation,
proactivity, autonomy, collaboration.

Requirements
Excellent knowledge:
• Linux
• Docker building Docker images using dockerfiles
• Create compose files for docker-compose to bring up stack of docker cotainers
• Kubernetes
• Ansible (or similar automation tool)
• Continuous Integration (Jenkins or similar)
• Debugging (sometimes live)
• Nginx

Critical to know
• Quick to learn how to use 3rd party frameworks or code libraries
• Quick to learn how various pieces work in a system (ours)
• DevOps Skills (quick to replace a module, without much downtime)
• Determine integration requirements for an evolving system or a new one (at idea
stage)
• Quick software prototyping
• Assists deployers, configurators, TS, development when they get stuck
• Able to quickly put up a functioning system out of available code and libraries
• Ability to compare and present / select products (including software) available
on market that fits a particular purpose

Sufficient knowledge / experience of / in:
• Packaging using Makefiles
• Use CI build systems (Jenkins/GitLab CI/etc)
• Centralized logging using Elastic ELK stack (or similar)
• Terraform
• Bash script
• Python
• Javascript
• Mysql & ElasticSearch
• REST, JSON, XML
• Artifactory
• Regex
• programming skills in any of the following languages is a plus (React, Go, Nodejs,
Scala, C++)
• Azure stack and tools

The world's leading retailers trust and rely on Our Client's Visual AITM solutions to improve
their bottom line by minimizing shrink, streamlining operations via hyper automation, and
delivering a better customer experience.
Our Client's Visual AITM is a comprehensive process aware platform that delivers Checkout
Intelligence, Shelf Intelligence, Supply Chain Intelligence, Car Lot Intelligence, Production
Line Intelligence, and Generic Process Automation Applications, transforming how businesses
see and solve their most costly problems. The company’s ground-breaking AI technology
processes over 200 years of video footage every day and protects ~$500B worth of assets.
Everseen has earned multiple industry accolades, including 5 consecutive years as Gartner’s
Top Pick for Retail Technology Innovation, Deloitte’s Tech Fast 50 winner, and Google &
Deloitte’s new Tech award winner.

Position Mission
This position will be part of our engineering team that enables servicing our AI products with
our retail customer in thousands of stores.

Main responsibilities
• Participate in technical customer calls
• Makes software/system changes based on the identified requirements from the customer
• Install and configure the entire system
• Monitor and ensure all services are properly running
• Investigates and troubleshoots the entire system (L1/L2 Support)
• Identifies technical/operational gaps and participates in their remediation
• Identifies new developments and requirements and participates in their development

Successful candidature requirements - Excellent knowledge:
• Linux
• Docker building Docker images using dockerfiles
• Create compose files for docker-compose to bring up stack of docker containers
• Debugging (sometimes live)
• Nginx
• Quick to learn how to use 3rd party frameworks or code libraries
• Quick to learn how various pieces work in a system (ours)
• DevOps Skills (quick to replace a module, without much downtime)
• Determine integration requirements for an evolving system or a new one
• Quick software prototyping
• Assists deployers, configurators, TS, development when they get stuck
• Able to quickly put up a functioning system out of available code and libraries

Sufficient knowledge / experience of / in:
• Kubernetes
• Ansible (or similar automation tool)
• Terraform
• Bash script
• Python
• Javascript
• Mysql & ElasticSearch
• REST, JSON, XML
• Regex
• programming skills in any of the following languages is a plus (React, Nodejs,
Scala, C++)
• Azure stack and tools

The world's leading retailers trust and rely on Our Client's Visual AITM solutions to improve
their bottom line by minimizing shrink, streamlining operations via hyper automation, and
delivering a better customer experience.
Our Client's Visual AITM is a comprehensive process aware platform that delivers Checkout
Intelligence, Shelf Intelligence, Supply Chain Intelligence, Car Lot Intelligence, Production
Line Intelligence, and Generic Process Automation Applications, transforming how businesses
see and solve their most costly problems. The company’s ground-breaking AI technology
processes over 200 years of video footage every day and protects ~$500B worth of assets.
Everseen has earned multiple industry accolades, including 5 consecutive years as Gartner’s
Top Pick for Retail Technology Innovation, Deloitte’s Tech Fast 50 winner, and Google &
Deloitte’s new Tech award winner.

Position Mission
This position will be part of our engineering team that enables servicing our AI products with
our retail customer in thousands of stores.

Main responsibilities
• Participate in technical customer calls
• Makes software/system changes based on the identified requirements from the customer
• Install and configure the entire system
• Monitor and ensure all services are properly running
• Investigates and troubleshoots the entire system (L1/L2 Support)
• Identifies technical/operational gaps and participates in their remediation
• Identifies new developments and requirements and participates in their development

Successful candidature requirements - Excellent knowledge:
• Linux
• Docker building Docker images using dockerfiles
• Create compose files for docker-compose to bring up stack of docker containers
• Debugging (sometimes live)
• Nginx
• Quick to learn how to use 3rd party frameworks or code libraries
• Quick to learn how various pieces work in a system (ours)
• DevOps Skills (quick to replace a module, without much downtime)
• Determine integration requirements for an evolving system or a new one
• Quick software prototyping
• Assists deployers, configurators, TS, development when they get stuck
• Able to quickly put up a functioning system out of available code and libraries

Sufficient knowledge / experience of / in:
• Kubernetes
• Ansible (or similar automation tool)
• Terraform
• Bash script
• Python
• Javascript
• Mysql & ElasticSearch
• REST, JSON, XML
• Regex
• programming skills in any of the following languages is a plus (React, Nodejs,
Scala, C++)
• Azure stack and tools

Client Account Director UK - New Business

The world's leading retailers trust and rely on Our Clients solutions to improve
their bottom line by minimizing shrink, streamlining operations via hyper automation, and
delivering a better customer experience.

Our Client is a comprehensive process aware platform that delivers Checkout
Intelligence, Shelf Intelligence, Supply Chain Intelligence, Car Lot Intelligence, Production
Line Intelligence, and Generic Process Automation Applications, transforming how
businesses see and solve their most costly problems. The company’s ground-breaking AI
technology processes over 200 years of video footage every day and protects ~$500B worth
of assets.
Our Client has earned multiple industry accolades, including 5 consecutive years as
Gartner’s Top Pick for Retail Technology Innovation, Deloitte’s Tech Fast 50 winner, and
Google & Deloitte’s new Tech award winner.

Position mission

Delivery of new business to new Clients through the delivery of high-level enterprise selling
processes and high-quality service levels. This position supports and most importantly
ensures that large retail end customers see value from retaining Everseen as a service
provider. The area of responsibility includes UK and Northern Europe.

Main responsibilities
• Client Account Director will work closely with the SVP Sales and the Chief Revenue Officer
to identify target retailers for new business and then generate sales of Our Clients expert
systems.
• Client Account Director will also be called upon to support sales management with
Checkout Intelligence Enterprise (CIE) direct sales.
• Client Account Director will set and manage the expectations of the Client with regards to
B2B requirements, service level KPIs and the Client “on the ground” go to person for day-to-
day requests and issues.
• Working closely with the Client’s Business Teams & Our Clients Delivery Team to ensure
that project and system installation rollouts are professionally managed. Performing duties
and responsibilities to the best of abilities in a diligent, trustworthy, businesslike, and efficient
manner.
• Evaluates existing components or systems to determine integration requirements and to
ensure the final solutions meet organizational needs
• Interact with cross-functional management on high profile technical operations while
providing clear feedback and leadership to support teams.

Main interfaces
• Client single point of contact.
• Client Business Teams
• Our Clients Operations department
• Our Clients Revenue team
Successful candidature requirements
• 5+ years in a sales account management role focused on selling enterprise SaaS solutions
to major retailers in the UK & Northern European market.
• Demonstrated success in leading retail client accounts in the UK & Northern European
market.
• Having the skills to identify a comprehensive understanding of client needs and
requirements.
• Knowledge of AI and its use in retail.
• Forecast and track key account metrics (quarterly sales result and annual forecast).
• Experience doing presentations at a senior level.
• Able to detect, understand and compile detailed information on Client organizations, key
decision makers and influencers.
• Enough technical experience or knowledge to understand Our Clients product offering,
features, and functions.

Other Candidate relevant aspects
• Strong verbal and communication skills.
• Consultative selling skills (excellent active listening, understanding or client’s needs and
identification of main client main buying motivations).
• Negotiation abilities.
• Time management. Able to organize their working day and, at the same time, prioritize
work resources to meet Client requirements.
• Should have communication and people skills (person able to interact in a commercial
context with clients).
• A true passion for delivering best-in-class customer experience.
• A true drive to meet and exceed annual targets and goals.
Able to travel and work and extend working hours to attend conference calls or participate in
meetings.

Client Technology Director

A Technology Director / Consultant, with experience in listed technologies, strong abilities to communicate to client and to own and move the project.

Position in charge of working with Client’s technical team, responsible for carrying out all project activities concerning implementation, maintenance, and update of our clients products with the Client. It is also Client’s point-of-contact in business or update meetings and maintains day to day relationship with the client as far as technology is concern.

Main responsibilities

• Project coordination for technological projects taking place with the client such as technical changes, new deployments, changes in configuration, new product acquisitions, etc.
• Identification of new developments necessary to meet Client’s requirements and coordination with R&D department to get them done if needed.
• Play a key role in the customer relationship management through regular contact in business, follow up and update meetings or replying to client requests or questions.
• Identification of new technical or operational gaps and participates in their remediation
• Design of a KPI and/or reporting method to update Clients about product performance
• Develops an implementation roadmap for the Client taking into consideration risk, dependencies, and specific Client’s context
• Go-to-person to get current client deployments information as far as technical aspects are concerned
• Go-to-person or SME1 to solve problems concerning technical aspects (L4) related with the Client.
• Oversee conflicting technical priorities in the Client and plan how to manage them

• Main interfaces

R&D department (Internal) 1 Subject Matter Expert

• Band Lead (Internal)
• Client technical team (External)
• Successful candidature requirements

• Technologies experience/understanding:

o JavaScript programming

o Node.js12+anditsstandardlibraries(e.g.fs,events,child,process,net,http,streams, dgram)

o RESTful architecture
o Docker, Kubernetes
o Software versioning systems such as Git
o Standard Linux tools and scripting language Bash
o Basic networking knowledge (virtual private networks, subnets, DNS configurations,SSL certificates, etc.)
o Understanding of standard net work communication protocols such as TCP, UDP, HTTP, WS, FTP

It would be a plus to have, but it’s not a must:

o Elastic Search and SQL database
o Message brokers(e.g.MQTT,RabbitMQ,Redis)

o TypeScript
o RTSP feeds
o C++programming

Other Tech Skills:

Good dev skills
Troubleshooting skills(ie.bug hunt, problem root cause drill-down)

Capable of understand and troubleshoot distributed systemsTechnical Project Management knowledge. Having formal qualifications like CAPM or Prince2 is a plus.

Ability to own and to move the project

Communication/management skills: Hands-on person with client facing abilities, able to meet with clients, do follow up meetings and represent our technical team. Focus on achieving, problem solving and goal attainment.

Assignment responsibilities include, but are not limited to:

Meet monthly/quarterly/yearly targets by collecting monthly orders from distributors. ·

Channel management and project pipeline management for CCTV systems. · Develop and maintain relationships with major integrators, consultants, contractors, end-users, and government organizations ·

Identify and approach major consultants and end-users in the region.

List Our clients Security systems on their approved vendor list. ·

Identify and develop project opportunities by working closely with channel partners and clients. · Marketing communication and making relationship with SI, customers and partners. ·

Primary technical liaison between Our Client and integrators, customers and partners. · Exercise diligence in responding to queries and/or issues addressed by Product Management team, customers, and internal sales team, as it relates to IP/Network products and technology. ·

Conduct sales-technical trainings for integrators, clients, and consultants · Develop a comprehensive and aligned business development plan. Implement said business development plan in the mentioned territories ·

Conduct the requested reports to the managements on time · Marketing survey of market and competitor’s status and market needs. ·

With intelligent video management, video analytics, access control and innovative perimeter intrusion detection systems, Our client offers a comprehensive suite of proven security and risk management solutions. Our clients products have been safeguarding people, places and property for over 40 years. Keys to our success are deep industry knowledge, global reach and world-class support. Our client can be found protecting assets in a wide range of markets including critical infrastructure, logistics, energy, corrections and transportation.

SUMMARY OF THE POSITION

Within the defined territory, the Regional Sales Manager (Pacific North West), will develop growth sales strategies, tactics, and action plans.  Successfully manages existing accounts and develops new business to achieve goals.  Reports to the Senior Sales Director-USA

PRIMARY RESPONSIBILITIES

• Develop detailed Account Plans that address the complexities of opportunities with a long sales cycle.
• Develop and provide professional quotations and proposals in a timely manner to meet or exceed customer requirements.
• Review drawings, create block diagrams and equipment schedules based on customer specifications to provide accurate and reliable quotes.
• Achieve regional bookings and revenue targets in the territory.
• Work closely with the sales support team to provide guidance and feedback on customer requirements.
• Manage the territory pipeline, growth opportunities. Expand the territory customer base.
• Demonstrate the full range of products sold by the company. Knowledge of each product family and the application of each of these product families is a requirement of the position.
• Build and maintain strong, long lasting customer relationships. Communicate voice of the customer to appropriate internal departments.
• Partner with customers to understand their business needs and objectives.
• Effectively communicate the value proposition through proposals and presentations.
• Understand vertical-specific landscapes and trends. Report on forces that may require a shift in tactical budgets and strategic directions.
• Review activity reports to provide revenue forecasts.
• Work closely with Operations on timely customer demand fulfillment.
• Utilize Salesforce.com tool to ensure standard process during all sales stages.

KNOWLEDGE AND SKILL REQUIREMENTS

• Five years of experience selling complex technical solutions with a long sales cycle to regional executive decision-makers.
• Technical knowledge of IP Security (SW and HW).
• Demonstrated initiative, business acumen and goal execution.
• Ability to develop and maintain a network of professional contacts in the territory.
• Excellent organizational, interpersonal, communication and reporting skills.
• Regional cultural and commercial awareness.
• Must be fluent in English -both verbal and written.
• Effective English language proposal writing abilities.
• Proven ability to learn new technology and design and sell technological solutions.
• Experience working with Salesforce or other CRM platforms.
• Willing and able to travel extensively.
• Must be able to qualify for and maintain Secret Level II security clearance.

Location and Duration

This is a full-time, permanent role working remotely to be based in the Northwest USA.

With intelligent video management, video analytics, access control and innovative perimeter intrusion detection systems, Our client offers a comprehensive suite of proven security and risk management solutions. Our clients products have been safeguarding people, places and property for over 40 years. Keys to our success are deep industry knowledge, global reach and world-class support. Our client can be found protecting assets in a wide range of markets including critical infrastructure, logistics, energy, corrections and transportation.

SUMMARY OF THE POSITION

Within the defined territory, the Regional Sales Manager (Benelux), will develop growth sales strategies, tactics, and action plans.  Successfully manages existing accounts and develops new business to achieve goals.  Reports to the Senior Sales Director-Europe

PRIMARY RESPONSIBILITIES

• Develop detailed Account Plans that address the complexities of opportunities with a long sales cycle.
• Develop and provide professional quotations and proposals in a timely manner to meet or exceed customer requirements.
• Review drawings, create block diagrams and equipment schedules based on customer specifications to provide accurate and reliable quotes.
• Achieve regional bookings and revenue targets in the territory.
• Work closely with the sales support team to provide guidance and feedback on customer requirements.
• Manage the territory pipeline, growth opportunities. Expand the territory customer base.
• Demonstrate the full range of products sold by the company. Knowledge of each product family and the application of each of these product families is a requirement of the position.
• Build and maintain strong, long lasting customer relationships. Communicate voice of the customer to appropriate internal departments.
• Partner with customers to understand their business needs and objectives.
• Effectively communicate the value proposition through proposals and presentations.
• Understand vertical-specific landscapes and trends. Report on forces that may require a shift in tactical budgets and strategic directions.
• Review activity reports to provide revenue forecasts.
• Work closely with Operations on timely customer demand fulfillment.
• Utilize Salesforce.com tool to ensure standard process during all sales stages.

KNOWLEDGE AND SKILL REQUIREMENTS

• Five years of experience selling complex technical solutions with a long sales cycle to regional executive decision-makers.
• Technical knowledge of IP Security (SW and HW).
• Demonstrated initiative, business acumen and goal execution.
• Ability to develop and maintain a network of professional contacts in the territory.
• Excellent organizational, interpersonal, communication and reporting skills.
• Regional cultural and commercial awareness.
• Must be fluent in English and French – both verbal and written.
• Effective English language proposal writing abilities.
• Proven ability to learn new technology and design and sell technological solutions.
• Experience working with Salesforce or other CRM platforms.
• Willing and able to travel extensively.
• Must be able to qualify for and maintain Secret Level II security clearance.

Location and Duration

This is a full-time, permanent role working remotely to be based in the Netherlands or Belgium

We’re looking for an experienced B2B Sales Director to play a significant role in the development and execution of North American sales in the Midwest. This is a rare opportunity to get in with a fast-growing company, selling a product that you can believe in.

Our client is a rapidly growing SaaS firm that designs and delivers SafeZone™, the unified safety, security and emergency management solution, provides Safety Everywhere™ for an organization’s people, wherever they have duty of care. Through Real-time Coordination and Response, organizations are empowered to respond faster and more effectively to incidents of any scale. And SafeZone’s Operational Insights streamlines day-to-day operations and enables unprecedented post-incident learnings to continuously improve team performance and optimize future response. Quick to deploy, scalable, and easy to use, SafeZone is transforming how leading organizations manage the safety of millions of people every day.

Job Summary

• The primary objective for this role is to profitably grow enterprise sales by acquiring new accounts through direct sales
• Our Client is seeking an experienced B2B sales professional with proven success selling complex solutions and technologies into enterprise companies and organizations
• The selected candidate resides in the Midwest area and will have the flexibility to work remotely when not travelling for business (travel estimated at 20-40%)
• This role reports to the CEO

What You Need for this Position

• 7+ years’ experience in selling enterprise software solutions in a consultative B2B environment, including complex accounts, with a verifiable and tangible track record of meeting/exceeding quota
• You must be a disciplined and self-motivated hunter, as well as an expert in complex, consultative and strategic selling to specific personas and decision makers including VPs and C-level executives
• Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate resolutions
• Proven track record in protracted sales cycles
• Drive: Passion, energy to implement quality technical solutions. Strong self-motivation and intellectual curiosity
• Customer Focus: Customer service-minded, focused on addressing needs and fulfilling commitments and skilled in the consultative approach to solving problems
• Communication: Able to clearly articulate problems, solutions, risks, rewards etc. (written and verbal)
• Technical Skills: Love for technology; you’re inherently passionate about technology
• Business Acumen: You understand how businesses can be enabled through technical solutions
• Candidates should be based in the Midwest area

Key Responsibilities

• Understand, quantify and substantiate our clients value prop, customized for each prospect
• Effectively prospect for and qualify leads to prioritize and maximize efficiency throughout the sales cycle
• Proactively identify, cultivate and prioritize target accounts, conduct demos, generate proposals, and close deals, and foster referrals
• Develop strategies to engage all major stakeholders at the senior executive, VP and Director levels
• Navigate complex and challenging organizational environments within each client
• Manage daily and weekly activities, pipelines, forecasts and closed deals to ensure consistent above-quota results based on successful pipeline management
• Support regional business development activities and marketing events as required
• Support and enhance an outstanding team-oriented, entrepreneurial global culture
• Foster industry relationships, with a focus on developing relationships while educating the market i.e., ‘playing the long game’

Preferred Knowledge & Experience

• Experience in the physical security industry, particularly with a software or service-based solutions provider
• Experience selling into the higher education and healthcare verticals
• Previous experience working for one or more early-stage companies (experience bringing a new type of offering to market)
• Success selling to large clients in the U.S., as well as Canada and/or Latin America

Workplace and Benefits

You will join a team of smart people who like to work hard and have fun with each other. We offer exceptional benefits including medical, dental, 401k and paid time off. CriticalArc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We prohibit any form of workplace harassment related to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Key Responsibilities:

• Provide timely and accurate advice and support via phone, email, remote connection and face to face to all customers / distributors / users in UAE regions 
• Effectiveness in understanding problems and making timely, practical decision.
• Follow up on open tickets and ensure customers are kept up to date at all times with the progress
• Maintain and develop the companies adopted CRM system ensuring all data relating to customers and support tickets is accurate and always up to date
• To provide a high level of technical support to customers and associated service facilities.
• To accurately log all customer issues reported or observed on site and create site visit report.
• To utilise test equipment to replicate customer configurations for testing/ troubleshooting purposes
• To provide on-site support to customers and end users as required
• To attend customer sites and assist with live site technical support and troubleshooting as required
• To provide detailed written reports on outstanding customer issues on a weekly basis
• Performing miscellaneous job-related duties as assigned by the Company

_______

Skill Requirements:

• Background within the Security / Technology industry in a senior support role.
• Strong understanding of Operating Systems, Servers and Networking components
• Experience providing support on CCTV (Both Analogue & IP) is essential
• Exposure to major VMS’s  such as Milestone, Genetec etc
• Proficient in fault finding with field & reactive support experience 
• Support & Provision of Tech Support to MEA experience would be advantageous
• Excellent communication skills – both written and verbal
• Team player, self-motivated and able to work on own and under pressure
• Good time management and priority handling with previous experience of working in a customer facing environment
• Knowledge of third party products, protocols and associated technologies.
• Ability to manage and plan workload effectively.  
• Business or Technical Degree Level Education would be desirable
• PC Literate - Intermediate & Advanced ‘Microsoft Office’ skills to include Excel 
• Clean Driving License

Assignment responsibilities include, but are not limited to:

Meet monthly/quarterly/yearly targets by collecting monthly orders from distributors. ·

Channel management and project pipeline management for CCTV systems. · Develop and maintain relationships with major integrators, consultants, contractors, end-users, and government organizations ·

Identify and approach major consultants and end-users in the region.

List Our clients Security systems on their approved vendor list. ·

Identify and develop project opportunities by working closely with channel partners and clients. · Marketing communication and making relationship with SI, customers and partners. ·

Primary technical liaison between Our Client and integrators, customers and partners. · Exercise diligence in responding to queries and/or issues addressed by Product Management team, customers, and internal sales team, as it relates to IP/Network products and technology. ·

Conduct sales-technical trainings for integrators, clients, and consultants · Develop a comprehensive and aligned business development plan. Implement said business development plan in the mentioned territories ·

Conduct the requested reports to the managements on time · Marketing survey of market and competitor’s status and market needs. ·

We are looking for a motivated, active and ambitious person who will create history together with us.

What you will need to do:

● Support and development of existing distributors on the market

● Opening new distributors in Brazil.

● Assist with the development of our distribution strategy on the Brazilian Market.

● Assist in the overall growth of the our brand within Brazil

● Actively support marketing events and attend exhibitions related to our products and solutions.

● Conducting correspondence, telephone conversations

● Customer product presentation

● Frequent business trips

● Providing seminars

● Closing deals

● Participation in international exhibitions: preparation for the exhibition, work at the stand, product presentation

● Fulfillment of sales plans

● Market research and helping to promote products

● Broadcast marketing activities

● Participation in the client’s business: analysis of its competitors

● Collection and analysis of customer feedback

● Weekly and monthly reports

What you need to know and be able to:

● Experience in security systems/CCTV more than 5 year is a must

● Ability to sell and make money

● Love for high service

● Skilled negotiation skills

● Willingness to travel

● English – intermediate

We offer:

● Active participation in the expansion of the Brazilian market.

● Competitive wages – rate and transparent motivation system

● A product that sells itself

● Business trips

-         Maintain relationships with existing Partners.

-         Implementing proper channel policy.

-         Developing new SI partners.

-         Regularly follow up on open opportunities.

-         Meeting with SI partners.

-         Achieve the monthly sales target set by the CM/AM.

-         Accurately forecast projects for monthly order.

-         Deliver timely proposals and solutions to the partner.

-         Work in conjunction with the area BDM for the new opportunities and sales leads.

-         Regularly update Salesforce for all open and won opportunities.