Location: Dallas, TX (Onsite, Mon-Fri)
Department: Sales Engineering
Reports To: VP-Operations

We are seeking a VSaaS Sales Engineer to provide technical expertise, solution design, and
sales support for our cloud-based Video Surveillance as a Service (VSaaS) and Video
Computing Platform (VCP) solutions. This role serves as a key bridge between sales, product
teams, and customers, helping to demonstrate, position, and deploy our video security solutions
to enterprise clients, system integrators, and channel partners.
The ideal candidate will have strong technical knowledge of IP-based surveillance systems,
cloud computing, AI-driven video analytics, and networking, along with excellent
communication and presentation skills to influence decision-makers and close deals.

Key Responsibilities:

Pre-Sales Technical Support & Solution Design
 Serve as the technical expert on VSaaS and VCP solutions during the sales process.
 Conduct technical discovery sessions to understand customer requirements,
infrastructure, and security needs.
 Design customized video surveillance solutions, including camera selection, network
architecture, cloud storage, and AI analytics integration.
 Develop and deliver technical presentations, product demos, and proof-of-concept
(PoC) trials.
 Assist in responding to RFPs/RFIs with detailed technical specifications.

Sales Enablement & Partner Support
 Work closely with account executives and channel partners to support sales efforts.
 Provide training sessions for sales teams, resellers, and system integrators on product
capabilities and best practices.
 Ensure sales teams are equipped with technical documentation, competitive insights,
and demo environments.

 Act as a trusted advisor to clients, demonstrating how our VSaaS/VMS solutions address their security challenges.

Deployment & Implementation Assistance
 Support customers and integrators with installation, setup, and integration of VMS
hardware and cloud services.
 Assist in network configuration, bandwidth optimization, and cybersecurity best
practices for cloud video solutions.
 Provide guidance on compliance with Cybersecurity and ONVIF standards.
 Develop and manage pre-deployment and pilot projects be the POC for technical issues
during these phases.

Competitive & Industry Knowledge
 Stay informed about industry trends, emerging technologies, and competitor solutions in
the VSaaS, VMS, and security markets.
 Analyze competitor strengths and weaknesses to craft technical differentiation
strategies.
 Provide customer feedback to product management teams to improve product offerings.

Customer & Technical Support Collaboration
 Act as a liaison between customers, sales, and engineering teams to resolve technical
concerns.
 Partner with customer success teams to ensure smooth onboarding and post-sales
support.
 Help refine technical documentation, FAQs, and troubleshooting guides.

Required Qualifications:
Education & Experience:
 Bachelor’s degree in Computer Science, Engineering, IT, or a related field (or equivalent
experience).
 3-5+ years of experience in pre-sales, technical sales, or solution engineering, preferably
in VSaaS, VMS, or security technology.
 Strong background in IP surveillance, cloud computing, networking, and video
analytics.
Technical Skills:
 Deep understanding of video surveillance technologies, including:

• IP cameras, NVRs, and cloud gateways
• Video compression (H.264, H.265, MJPEG)
• Streaming protocols (RTSP, ONVIF, WebRTC)
• AI-based video analytics (motion detection, license plate recognition, object tracking)

 Proficiency in networking fundamentals (TCP/IP, VLANs, firewalls, bandwidth
optimization).
 Experience with cloud platforms (AWS, Azure, Google Cloud and others) and hybrid
on-prem/cloud video storage.
 Knowledge of API integrations, SDKs, and scripting for automation.
Soft Skills:
 Strong presentation and storytelling skills to explain technical concepts in simple
terms.
 Excellent problem-solving and critical thinking abilities.
 Ability to manage multiple sales engagements in a fast-paced environment.
 Strong customer relationship management skills with a consultative sales approach.

Preferred Qualifications:
 Experience with leading VMS platforms, Access Control, and IoT sensors.
 Familiarity with AI/ML applications in video security.
 Experience working and building relationships with system integrators and resellers.