Executive Vice President of Sales (EVP of Sales)

The EVP of Sales is the senior commercial leader responsible for building, leading, and scaling a high-performance sales organization. This individual will define and execute the company’s go-to-market and revenue strategy, driving consistent growth and positioning the business to reach $100M in annual revenue.

This is a hands-on builder role requiring a leader who can operate strategically while remaining deeply involved in execution. The EVP of Sales will establish the foundation for a scalable sales engine, recruit and develop top talent, personally lead key deals, and create the structure, discipline, and accountability needed for sustained success.

Core Responsibilities

Revenue Strategy & Execution

• Own the overall sales and revenue growth strategy
• Define target markets, customer segments, and vertical focus areas
• Establish pricing, packaging, and revenue models in collaboration with leadership
• Translate company objectives into measurable sales goals and execution plans

Sales Organization Build-Out

• Design and scale the sales organization, including hiring plans and team structure
• Recruit, onboard, and develop high-performing sales talent
• Define roles, quotas, territories, and compensation plans
• Build a culture of accountability, urgency, and performance

Go-to-Market Leadership

• Develop and execute go-to-market strategies across direct, partner, and enterprise channels
• Create sales plays and messaging tailored to key industries and buyer personas
• Align sales efforts with marketing and product to ensure strong market fit

Deal Leadership & Customer Engagement

• Personally lead and support strategic and enterprise-level deals
• Build relationships with key customers, partners, and stakeholders
• Navigate complex sales cycles and negotiate high-value agreements

Pipeline, Process & Forecasting

• Build a scalable pipeline generation engine
• Establish consistent sales processes, CRM discipline, and reporting standards
• Implement accurate forecasting and performance tracking systems
• Monitor key metrics including pipeline coverage, win rates, and sales cycle

Partnership & Ecosystem Development

• Develop and manage channel, OEM, and strategic partner programs
• Expand market reach through alliances and co-selling opportunities

Cross-Functional Leadership

• Partner with executive leadership on company strategy and growth planning
• Collaborate with marketing, product, finance, and operations to align execution
• Ensure smooth transition from sales to delivery and customer success

Candidate Profile

• Proven success in senior sales leadership roles (VP, SVP, EVP, CRO)
• Experience scaling revenue in startup or growth-stage environments
• Strong enterprise sales background with a track record of closing complex deals
• Demonstrated ability to build and lead high-performing teams
• Strategic thinker with strong execution discipline
• High level of accountability, resilience, and leadership presence

About the Role

Our client an emerging leader in advanced surveillance and AI-driven security solutions, is seeking a dynamic and entrepreneurial Regional Sales Manager to lead our expansion throughout the Midwest. This is not a typical corporate sales role; it is an opportunity to join a fast-moving start-up where your impact will directly shape company growth and long-term success.

The Regional Sales Manager will be responsible for building new business, nurturing key accounts, and creating scalable sales processes that align with company objectives. Because we are a start-up, this position requires someone who thrives in environments of change and growth — a self-starter, self-driven, and self-led individual who takes initiative, seeks out opportunities, and delivers results without waiting for direction.

Equally important, the Regional Sales Manager must collaborate closely with leadership and colleagues. Success will come not only from personal drive but also from contributing ideas, supporting the team, and helping establish best practices that scale across the organization.

Key Responsibilities

Sales Growth & Pipeline Development

• Prospect, identify, and close new business opportunities, building a strong and sustainable pipeline.

• Create sales pipeline and close revenue to achieve sales goals.

• Deliver persuasive sales presentations tailored to the needs of prospective clients, highlighting the unique value propositions of our clients products and solutions. 

• Develop long-term customer relationships to drive recurring revenue, referrals, and brand loyalty.

Start-up Strategy & Business Development

• Collaborate closely with the Senior Director of Sales and Executive Vice President of Sales to develop quarterly and annual sales targets, ensuring alignment with overall business goals. Consistently review progress and implement course corrections as necessary to meet or exceed set targets

• Contribute feedback on product-market fit, customer pain points, and operational improvements.

• Take ownership of sales outcomes by combining strategic planning with hands-on execution.

Market Development & Brand Promotion

• Actively promote our clients full suite of products and services, including surveillance systems, software solutions, and technical support packages, through direct interaction with potential clients, partners, and resellers. 

• Participate in targeted marketing activities, attend industry events, conduct local promotional work, and maintain a consistent presence in the market to drive brand awareness and product adoption. 

• Identify creative, cost-effective opportunities for exposure and lead generation suitable for a growing start-up.

Account & Partner Management

• Develop and manage a network of key partners, including manufacturer representatives, systems integrators, and value-added resellers (VARs). Ensure they are fully equipped to promote and sell our clients products, providing them with the necessary training, support, and resources. 

• Evaluate and qualify potential partners, working closely with senior leadership to finalize agreements that align with the company's strategic goals. Ensure all partnerships are effectively managed and leveraged to drive sales performance. 

Sales Process Management

• Utilize Salesforce.com to meticulously track and manage all sales activities, from lead generation through to project close. Ensure data accuracy and maintain comprehensive records of interactions, opportunities, and progress with all channel partners, end-users, and manufacturer representatives. 

• Monitor and manage sales pipelines, ensuring timely follow-up on leads, proposals, and outstanding opportunities to optimize sales conversion rates. 

Customer Engagement & Technical Support

• Serve as the first point of contact for customers seeking technical advice or product guidance. Ensure end-users, integrators, and partners are provided with accurate, timely, and clear information on the use and application of our clients products. 

• Lead product demonstrations and provide hands-on training sessions, ensuring that customers fully understand how to implement and maximize the value of our solutions in their specific environments. 

Proposal Development and Negotiation

• Prepare detailed proposals, quotes, and pricing documents for prospective clients, ensuring clarity and transparency regarding product specifications, pricing, and delivery timelines. Any discounts or deviations from standard pricing must be discussed and approved by senior management prior to offer. 

• Negotiate contract terms to secure favorable agreements that meet both customer expectations and the company's profitability targets. 

Trade Show Representation and Training Development: 

• Represent our clients at industry tradeshows and events, playing an active role in the booth to engage attendees, answer questions, and demonstrate the advantages of our surveillance solutions. 

• Collaborate with marketing and product teams to develop comprehensive training materials for both internal teams and external partners. Deliver training sessions that enhance product knowledge and drive sales performance. 

Competitive & Market Intelligence

• Maintain an up-to-date understanding of competitive products and pricing in the marketplace. Regularly compile data on competitors and provide insights to senior management to inform product development and strategic positioning. 

• Identify and establish relationships with key influencers, thought leaders, and decision-makers in the surveillance industry to expand our clients reach and establish the company as a market leader. 

Experience & Qualifications

• 2–5 years of proven success in B2B sales, preferably in technology, SaaS, or security-related industries.

• Strong background in managing the full sales cycle — from prospecting to closing.

• Proficiency with Salesforce CRM for pipeline management; experience with ZoomInfo or similar tools for prospecting is a plus.

• Excellent communication and presentation skills, with the ability to influence key decision-makers.

• Demonstrated ability to work independently while contributing to a collaborative team environment.

• Bachelor’s degree in business, Marketing, or related field preferred.

Additional Expectations

• Operate with a start-up mindset — adaptable, resourceful, and eager to take on responsibilities outside of a narrow job description.

• Demonstrate initiative and ownership as a self-starter, self-driven, and self-led professional.

• Work collaboratively with a lean team, contributing to shared goals and collective success.

• Be comfortable with ambiguity, learning by doing, and helping to create processes where none exist.

• Flexibility and adaptability are key to successfully fulfilling the demands of this dynamic role.

• Travel frequently throughout the Midwest to meet with clients, partners, and prospects, and occasionally to corporate headquarters or national industry events.

• Travel Requirements: This position requires frequent travel within the assigned territory to meet with clients, partners, and prospects, as well as occasional travel to corporate headquarters and industry events. 

Why Join Us

You’ll have the chance to grow with a company at a pivotal stage. This role offers the opportunity to directly influence the growth strategy, build a region from the ground up, and become a key voice in shaping how we scale. For someone who thrives in a start-up culture, this is an ideal opportunity to combine independence with collaboration, and execution with innovation.

This role requires you to live near a major metro airport.   

Are you a dynamic leader with a passion for growth and innovation? We’re looking for a leader to drive our access solutions and accelerate growth. Our Business Development Leader - Spa/Fitness plays a crucial role in accelerating the adoption of our offerings in the Spa/Fitness vertical.   

What You’ll Do:   

· Industry Ownership: Identify strategic Spa/Fitness end-users and drive adoption of our products as a brand standard.     

· Internal Evangelism: Champion our product offerings internally targeted at the Healthcare market, Educate teams on the “why,” “how,” and “who” to target via playbooks, objection handling guides, and presentations, creating belief and confidence in the value of our solutions to the Healthcare market.   

· Go-to-Market Enablement: Work closely with sales, marketing, product, and training teams to develop and execute launch plans, sales tools, value propositions, and channel strategies.   

· External Engagement: Act as a vertical spokesperson to key partners, strategic accounts, and influencers to drive early adoption and pilot opportunities.   

· Sales Acceleration: Identify roadblocks in the sales funnel and implement initiatives to improve conversion rates, shorten sales cycles, and expand deal size.   

· Performance Monitoring: Track adoption and revenue performance, analyze trends, and adjust tactics to optimize revenue success.    

What We Offer:   

· The chance to work with cutting-edge technology and shape the future of our Access solutions.   

· A collaborative environment where your ideas and contributions are valued.   

· Opportunities for growth, mentorship, and professional development in a dynamic, fast-paced industry.   

    What We’re Looking For:   

· Commercial Acumen: Strong understanding of the Healthcare industry, technologies, and customer buying behaviors.   

· Strategic Thinking: Ability to synthesize market intelligence, internal capabilities, and sales dynamics into actionable industry strategies.   

· Cross-Functional Leadership: Proven experience working across sales, product, marketing, and operations to drive business outcomes.   

· Storytelling & Influence: Exceptional communication skills to craft compelling narratives and influence without authority.   

· Execution Excellence: Strong organizational skills with a bias toward action, accountability, and measurable impact.   

· Innovation Mindset: Comfort with ambiguity and change; seeks out ways to improve, challenge norms, and think beyond legacy models.   

This role requires you to live near a major metro airport.   

Are you a dynamic leader with a passion for growth and innovation? We’re looking for a leader to drive our access solutions and accelerate growth. Our Business Development Leader - Workspaces plays a crucial role in accelerating the adoption of our offerings in the Corporate and CoWorkspace verticals.   

What You Will Do:  

· Industry Ownership: Identify strategic Corporate and CoWorking end-users and drive adoption of Salto products as a brand standard.     

· Internal Evangelism: Champion our product offerings internally targeted at the Workspaces market, educate teams on the “why,” “how,” and “who” to target via playbooks, objection handling guides, and presentations, creating belief and confidence in the value of our solutions to the market.   

· Go-to-Market Enablement: Work closely with sales, marketing, product, and training teams to develop and execute launch plans, sales tools, value propositions, and channel strategies.   

· External Engagement: Act as a vertical spokesperson to key partners, strategic accounts, and influencers to drive early adoption and pilot opportunities.   

· Sales Acceleration: Identify roadblocks in the sales funnel and implement initiatives to improve conversion rates, shorten sales cycles, and expand deal size.   

· Performance Monitoring: Track adoption and revenue performance, analyze trends, and adjust tactics to optimize revenue success.    

What We Offer:   

· The chance to work with cutting-edge technology and shape the future of our Access solutions.   

· A collaborative environment where your ideas and contributions are valued.   

· Opportunities for growth, mentorship, and professional development in a dynamic, fast-paced industry.   

What We’re Looking For:   

· Commercial Acumen: Strong understanding of the Corporate and CoWorkspace industries, technologies, and customer buying behaviors.   

· Strategic Thinking: Ability to synthesize market intelligence, internal capabilities, and sales dynamics into actionable industry strategies.   

· Cross-Functional Leadership: Proven experience working across sales, product, marketing, and operations to drive business outcomes.   

· Storytelling & Influence: Exceptional communication skills to craft compelling narratives and influence without authority.   

· Execution Excellence: Strong organizational skills with a bias toward action, accountability, and measurable impact.   

· Innovation Mindset: Comfort with ambiguity and change; seeks out ways to improve, challenge norms, and think beyond legacy models.   

The Senior Support Specialist is responsible for leading advanced product support efforts across our clients software and hardware platforms. This role serves as a subject matter expert, providing high-level troubleshooting, mentoring junior support staff, and driving improvements in support processes and product performance.

This individual will work closely with Product, Engineering, and Customer Success teams toensure timely resolution of complex issues, while contributing to the scalability and efficiency of the support function in a fast-paced startup environment.

Key Responsibilities

• Serve as escalation point for complex technical issues across software, hardware, and networking systems

• Lead troubleshooting efforts and provide advanced technical guidance to resolve customer issues

• Mentor and support junior Product Support Specialists, providing training and guidance

• Collaborate with Product and Engineering teams to identify root causes and drive long-term solutions

• Assist in defining and improving support processes, workflows, and documentation

• Support product releases, QA validation, and testing initiatives

• Lead customer onboarding and implementation support for key accounts as needed

• Analyze support trends and provide strategic feedback to improve product performance and user experience

• Maintain and enforce high standards of documentation and knowledge base accuracy

Startup Environment Expectations

Our client operates in a high-growth, fast-paced startup environment. As such:

• This role requires strong ownership, adaptability, and a proactive mindset

• Responsibilities may extend beyond traditional scope as business needs evolve

• Expected to lead by example and support cross-functional initiatives

• Work may require availability outside of conventional 9:00 AM – 5:00 PM hours, including evenings or occasional weekends, to meet business and customer demandsPTO & Availability

Expectations

• Recognize that absence can significantly impact team operations and customer support coverage

• PTO should be planned in advance and coordinated with leadership to ensure adequate coverage

• Senior team members are expected to help maintain continuity and coverage across the support function

Qualifications

• Bachelor’s degree or equivalent experience in a related field

• 3–6+ years of experience in product support, technical support, or similar role

• Strong technical expertise across software, hardware, and networking concepts

• Proven ability to troubleshoot complex issues and lead resolution efforts

• Experience in mentoring or leading team members preferred

• Strong communication and cross-functional collaboration skills

• Highly organized with the ability to manage multiple priorities in a fast-paced environment

Core Competencies (LEAAP Principles)

• Loyalty: Demonstrates commitment to team and company success

• Excellence: Sets high standards and drives quality outcomes

• Ambition: Takes initiative and leads continuous improvement efforts

• Accountability: Owns outcomes and ensures follow-through across the team

• Performance: Consistently delivers results in a high-pressure, fast-moving environment

Additional Expectations

• Operate with a startup mindset: adaptable, resourceful, and solution-oriented

• Take ownership of team performance and proactively identify risks or gaps

• Be comfortable working across software, hardware, and networking systems

• Contribute to building scalable support infrastructure and processes

• Maintain professionalism and composure in high-pressure situations

• Act as a leader within the support team, driving accountability and performance

The Product Support Specialist plays a critical role in supporting our software and hardware platforms by ensuring a seamless customer experience, rapid issue resolution, and continuous product improvement feedback. This individual will act as a bridge between customers, engineering, and product teams, helping troubleshoot issues, document solutions, and support ongoing deployments.

This role is ideal for someone who thrives in a fast-paced, startup environment and is comfortable wearing multiple hats while contributing to the overall success of the organization.

Given the dynamic nature of a startup environment, this role is not limited to the responsibilities outlined above. Duties and expectations may evolve based on the business needs of our client.

Our Client, and the employee is expected to remain flexible and adaptable to support the company’s growth and operational priorities.

Key Responsibilities

• Provide frontline support for our products, including troubleshooting software, hardware, and network-related issues

• Respond to and resolve customer inquiries in a timely and professional manner

• Escalate complex technical issues to engineering or product teams with clear documentation

• Investigate and document AI model behavior (e.g., detection accuracy or false positives) and translate findings into actionable feedback for Engineering and Product teams

• Assist with product testing, QA validation, and release support

• Document common issues, solutions, and workflows to improve internal knowledge bases

• Support customer onboarding, training, and implementation efforts as needed

• Collaborate cross-functionally with Product, Engineering, Sales, and Customer Success teams

• Identify trends in customer issues and provide feedback to improve product performance and usability

• Maintain accurate records of support interactions and resolutions

Startup Environment Expectations

Our client operates in a high-growth, fast-paced startup environment. As such:

• This role requires adaptability, urgency, and a proactive mindset

• Responsibilities may extend beyond the traditional scope of the role as business needs evolve

• Team members are expected to step in and support cross-functional initiatives when needed

• The nature of the work may require availability outside of conventional 9:00 AM - 5:00 PM hours, including evenings or occasional weekends, to support customers and business priorities

PTO & Availability Expectations

• Employees are expected to be mindful that their absence may directly impact team operations, customer support, and business continuity

• PTO requests should be planned in advance whenever possible and coordinated with leadership to ensure adequate coverage

• Excessive or poorly timed absences may impact team performance and customer experience

Qualifications

• Bachelor’s degree or equivalent experience in a related field

• 1-3+ years of experience in product support, technical support, or similar role

• Strong troubleshooting and problem-solving skills

• Ability to communicate technical concepts clearly to both technical and non-technical audiences

• Experience working with SaaS platforms, hardware systems, or networking concepts preferred

• Ability to troubleshoot "Edge-to-Cloud" connectivity issues and explain complex AI/probabilistic outcomes to non-technical audiences

• Strong organizational skills and attention to detail

• Ability to manage multiple priorities in a fast-paced environment

Core Competencies (LEAAP Principles)

• Loyalty: Demonstrates commitment to team and company success

• Excellence: Strives for high-quality work and continuous improvement

• Ambition: Takes initiative and seeks growth opportunities

• Accountability: Owns responsibilities and follows through on commitments

• Performance: Delivers results in a high-pressure, fast-moving environment

Additional Expectations

• Operate with a startup mindset: adaptable, resourceful, and solution-oriented

• Take ownership of assigned responsibilities and proactively identify risks or gaps

• Be comfortable working across software, hardware, and networking systems

• Contribute to building scalable support processes as the company grows

• Maintain professionalism and composure in high-pressure or time-sensitive situations

Reports To: Chief Executive Officer

Location: Dallas, TX (Onsite)

Department: Product/Technical Services/Engineering Enablement

Our Client is a rapidly growing AI-driven cloud security and business intelligence company transforming legacy surveillance and access control systems into intelligent, cloud-connected platforms. Our technology integrates real-time video analytics, facial recognition, license plate recognition, and self-learning AI to deliver actionable insights and automated decision-making. We operate with speed, urgency, and a bias toward execution. As a high-growth startup, every team member plays a direct role in shaping our product, scaling our platform, and driving measurable business outcomes.

Position Summary

We are seeking a highly driven, execution-focused Director of Product Management Technical Services to build, lead, and scale the company’s technical services product function.

This is not a maintenance role - this is a builder role.

You will be responsible for architecting and operationalizing the full lifecycle of productized technical services, including deployment, integration, onboarding, AI configuration, and post-deployment optimization. In parallel, you will be responsible for designing, building, and scaling the technical services organization, including hiring, structuring, and developing a high-performing team aligned to the company’s growth objectives.

This role sits at the intersection of Product, Engineering, QA/QC, Customer Success, and Sales, and is critical to ensure our platform is successfully delivered, adopted, and scaled across customers.

The ideal candidate understands that:

• Structure must be created, not inherited

• Problems must be identified and solved proactively

• Execution and outcomes outweigh process and theory

Startup Reality, Leadership Alignment, and Work Ethic Expectations

Building and scaling a SaaS platform that integrates AI, cloud infrastructure, and real-world hardware environments is complex and execution intensive. Our client- technical services is a core revenue enabler and product extension, not a support function.

This role requires a leader who understands that:

• Product success is defined by successful deployment and adoption, not release

• Technical services is a direct reflection of product quality and scalability

• Structure, process, and accountability must be built from the ground up

Work Ethic ExpectationsThis is not a conventional role.

It requires:

• Responsiveness outside standard business hours when needed

• Hands-on involvement in deployments, escalations, and critical issues

• Ability to operate across both strategic and tactical responsibilities simultaneously

• Willingness to step in wherever needed to ensure execution

Ownership & Accountability

• Own outcomes across deployment, onboarding, and service delivery

• Eliminate friction across Product, Engineering, and Customer teams

• Ensure customer commitments are delivered consistently and at scale

Leadership Alignment

• Operate in close alignment with the CEO and executive leadership

• Translate strategy into execution with urgency

• Commit fully once direction is established

Cross-Functional Responsibility

• Support Sales, Engineering, Customer Success, and Operations

• Act as a central driver of alignment across all technical delivery functions

Core Mission of the Role

The Director of Product – Technical Services is responsible for:

• Building and scaling the technical services product function

• Creating repeatable, scalable deployment frameworks

• Driving customer adoption and time-to-value

• Bridging product strategy with real-world implementation

• Establishing process, structure, and accountability across delivery

Key Responsibilities

1.Product Strategy & Technical Services Architecture

• Own strategy and roadmap for all technical services offerings

• Define scalable service models (deployment, onboarding, AI configuration, integration)

• Align technical services with product vision and revenue objectives

• Translate customer and business needs into structured product/service frameworks

2.Technical Execution & Delivery Leadership

• Lead execution across Engineering, QA/QC, and Technical Services

• Own product requirements across software, hardware, and system architecture

• Drive delivery of tools supporting diagnostics, monitoring, and automation

• Ensure scalable processes that support hypergrowth

• Oversee QA/QC team performance, output, and accountability

3.Customer Deployment, Onboarding & Experience

• Design and optimize onboarding workflows and SLAs

• Build repeatable implementation playbooks

• Ensure efficient and scalable deployments

• Establish strong customer feedback loops

• Reduce deployment friction and support escalations

4.Organization Buildout & Team Leadership•

Design and build the technical services organization from the ground up

• Recruit, hire, and onboard high-performing team members

• Define team structure, roles, and reporting lines

• Establish KPIs and performance expectations

• Develop a culture of ownership, accountability, and execution

5.Cross-Functional Execution & Alignment

• Partner with Sales on technical validation and deal support

• Align with Engineering on priorities and product readiness

• Support Customer Success on adoption and escalations

• Drive alignment across all teams impacting delivery

6.Operational Excellence & Scalability

• Build scalable processes for deployment and service delivery

• Optimize workflows to improve speed, quality, and efficiency

• Evaluate and implement tools that support automation and growth

• Establish governance for service delivery and integrations

7.Performance Management & Accountability

• Define KPIs across deployment, onboarding, QA/QC, and service delivery

• Establish reporting cadence and performance tracking

• Identify and address performance gaps quickly

• Drive measurable improvements in execution and customer outcomes

Specific Deliverables and Expectations

The Director of Product Management – Technical Services is expected to deliver the following outcomes:

First 30–90 Days: Assessment, Structure, and Execution

• Assess current product readiness, deployment workflows, technical services capabilities, and customer implementation processes

• Evaluate gaps across Product, Engineering, QA/QC, and Technical Services that impact delivery and customer adoption

• Review active and recent deployments to identify breakdowns in execution, integration, and customer experience

• Define initial product + technical services operating model, including ownership, workflows, and accountability

• Establish baseline deployment processes, onboarding frameworks, and implementation standards

• Implement documentation standards (PRDs, SOPs, implementation guides) across product and technical services

• Define KPIs across:

o Deployment timelines

o Onboarding success

o QA/QC output

o Issue resolution and escalation

• Establish reporting cadence and visibility into execution performance

• Identify immediate hiring needs and build initial hiring roadmap

• Begin recruiting key roles across QA/QC, Technical Services, and Product support

• Support active high-priority deployments and customer implementations directly where needed

• Deliver immediate improvements (“quick wins”) that reduce deployment friction and improve

customer experience

First 6–12 Months

• Build and scale the foundational technical services and QA/QC organization

• Establish a clearly defined organizational structure with strong ownership and accountability across teams

• Implement repeatable, scalable deployment and onboarding frameworks across all customers

• Improve time-to-deployment and time-to-value for new customers

• Reduce customer escalations and post-deployment issues through stronger QA/QC and validation processes

• Establish strong feedback loops between Product, Engineering, and Customer-facing teams

• Drive alignment between product roadmap and real-world deployment requirements

• Build and deploy internal tools, systems, and processes that support diagnostics, monitoring, and automation

• Improve consistency and quality of customer implementations across all deployments

• Establish standardized service packages and delivery models

• Ensure product readiness aligns with go-to-market strategy and sales commitments

• Support Sales and Customer Success in complex deployments, integrations, and enterprise implementations

• Deliver measurable improvements in:

o Deployment efficiency

o Customer satisfaction

o Product usability in real-world environments

12–36 Months

• Scale the technical services organization into a multi-layered, specialized function (Product,

QA/QC, Technical Services, Solutions Architecture)

• Build a fully standardized and repeatable global deployment and implementation model

• Establish a highly efficient, scalable onboarding and integration engine capable of supporting rapid growth

• Implement advanced automation, diagnostics, and AI-driven configuration tools to streamline deployments

• Drive significant reductions in deployment time, cost, and operational friction

• Build a mature QA/QC function that ensures product reliability and deployment consistency at scale

• Establish strong integration frameworks with third-party systems, OEMs, and partners

• Create a seamless bridge between product development and real-world customer environments

• Enable consistent, high-quality delivery across enterprise, government, and multi-site deployments

• Support expansion into new markets, verticals, and large-scale enterprise environments

• Position Our technical services and product delivery capabilities as a competitive differentiator in the market

• Contribute to scaling the company into a high-growth, category-leading SaaS and AI platform provider

Key Performance Indicators

Performance will be measured by, among other things:

• Deployment time (contract to go-live)

• Time-to-value (go-live to first successful use case)

• On-time deployment rate

• Deployment success rate (implementations completed without major issues)

• Customer adoption and platform utilization post-deployment

• Customer satisfaction (CSAT / onboarding and implementation experience)

• Number of post-deployment escalations and support incidents• Defect rate and issue frequency across deployments

• Pre-deployment vs post-deployment issue detection ratio

• Repeat issue occurrence and root cause resolution effectiveness

• Deployment efficiency (deployments per team member)

• Cost per deployment and operational efficiency

• Process cycle time across onboarding, configuration, and validation

• Automation and tooling effectiveness across technical services workflows

• Alignment between product capabilities and real-world deployment outcomes

• Sales-to-delivery accuracy (what is sold vs what is delivered)

• Cross-functional execution speed and issue resolution timelines

• Hiring against plan and time-to-fill critical roles

• Team productivity and performance against defined KPIs

• Reduction in deployment time and implementation friction over time

• Reduction in escalations and post-deployment issues

• Scalability of technical services operations without proportional headcount growth

Leadership Standards

The Director of Product – Technical Services is expected to:

• Lead from the front and be hands-on when necessary

• Own outcomes, not activities

• Create structure where none exists

• Operate with urgency and responsiveness

• Hold high performance standards

• Build and develop high-performing teams

• Align closely with executive leadership

• Drive cross-functional accountability

• Embrace startup reality and ambiguity

• Model LEAAP values: Loyalty, Excellence, Ambition, Accountability, Performance

Performance Expectations

Performance will be measured by:

• Deployment speed and efficiency

• Customer adoption and satisfaction

• Reduction in support escalations

• Scalability of service delivery

• Execution against roadmap

• Team performance and output quality

Success in this role will not be measured by activity, but by the ability to deliver a repeatable, scalable, and high-performing technical services function that consistently drives successful deployments and customer adoption. The Director is expected to create structure where none exists, enforce accountability across teams, and ensure strong alignment between product capabilities and real-world execution.

This role will be instrumental in establishing our client as a highly efficient, execution-driven SaaS and AI platform company, capable of delivering consistent outcomes at scale.

Role Overview

We are seeking an experienced and commercially driven Country Manager to lead our sales and operational activities in the USA for our physical security product and systems portfolio. 

This role is responsible for driving revenue growth, managing local operations, developing channel partnerships, and leading a small in-country team. The Country Manager is accountable for sales performance and operational execution but does not hold full P&L ownership. Financial planning and reporting will be managed in collaboration with regional and central finance teams.

The ideal candidate brings strong experience within the physical security manufacturing sector and understands the dynamics of distribution and channel sales.

Key Responsibilities

Commercial & Sales Leadership

• Develop and execute the country sales strategy aligned with regional objectives
• Drive achievement of revenue and growth targets
• Manage and expand relationships with:
  • Distributors
  • System integrators
• Monitor market trends, competitor activity, and pricing dynamics

Channel & Partner Management

• Develop and manage a high-performing distribution network
• Drive partner enablement through training, joint marketing, and technical support
• Conduct regular business reviews with key channel partners
• Support partners in project development and closing

Operations & Execution

• Oversee local demand forecasting and contribute to sales planning
• Coordinate with supply chain to ensure product availability and delivery performance
• Ensure smooth order processing, logistics coordination, and customer service
• Maintain compliance with local regulations, certifications, and product approvals
• Ensure effective after-sales support and issue resolution

Technical & Product Alignment

• Maintain strong understanding of the company’s physical security product portfolio
• Ensure the local team is technically competent to support integrators.
• Provide structured market feedback to product management and R&D
• Support product launches and local go-to-market execution

Team Leadership

• Lead, coach, and develop a small sales team
• Set clear performance objectives and accountability standards
• Foster a high-performance, commercially focused culture
• Support recruitment and capability development as the market grows

Financial & Performance Management (Non-P&L)

• Contribute to annual budgeting and forecasting
• Monitor sales pipeline, revenue performance, and operational KPIs
• Manage costs within approved budgets
• Provide accurate reporting and market insights to regional leadership

Key Performance Indicators (KPIs)

• Revenue growth and target achievement
• Channel expansion and partner performance
• Pipeline development and conversion rates
• Forecast accuracy
• On-time delivery and customer satisfaction
• Market share growth
• Team performance and engagement

Candidate Profile

Experience

• 8+ years’ experience within the physical security industry
• Background in manufacturing or distribution. 
• Proven success in channel and distribution sales. 
• Experience leading a small commercial or technical team

Skills & Competencies

• Strong commercial acumen
• Strategic thinking with hands-on execution
• Excellent negotiation and stakeholder management skills
• Operationally disciplined and data-driven
• Strong communication and presentation skills
• Ability to operate effectively within a matrix organization

Personal Attributes

• Entrepreneurial mindset with structured execution
• High accountability and ownership
• Professional credibility within the security market
• Resilient and adaptable
• Collaborative and team-oriented

Responsible for the promotion and sale of products to the CCTV and other relevant markets. In particular to work with UK & European Distributors, Technology Partners, and Consultants where required to promote and sell the portfolio of our products. Also to support clients fully throughout the purchasing process from introduction of products to training in use and follow up after sales care.

Technical

• Grow revenue, effectiveness, and relationships within existing channel partners.

• Identify suitable Distributors across the UK and EU region and manage projects where our products would be a good fit. Work with these customers and ensure that our portfolio is proposed wherever possible

• Establish new customers for our client by researching the market within the region covered. Promote Veracity and its products and develop relationships with identified companies.

• Attend Trade Shows, Exhibitions and other events as required.

• In conjunction with the Group Sales Director, establish annual Sales Budgets for the region with quarterly forecast updates.

• Giving feedback to the Group Sales Director on any issues arising from the use of the equipment or special requirements of clients to ensure further and future development of products.

• Liaise and work with the technical support team to assist in dealing with any customer problems.

• Providing market feedback on competitor activity, pricing

• Work closely with the Group Sales Director to follow up on identified opportunities.

• To support our customers throughout the sales process by visiting clients and demonstrating equipment 

• Assisting other members of the sales-team and/or other departments as and when required or directed.

• To participate in the regular sales team calls and meetings wherever/whenever taking place.

Administrative

• Provide a monthly report to the Board summarising current activities, progress, activities for next month, challenges and suggestions. 

• Monthly reporting to line manager of progress against targets and objectives.

• To ensure all administrative duties required are duly and diligently performed within the timescales required. In particular, reporting all customer activity via monthly reporting.

Leadership

• Lead and influence teams to improve accuracy and efficiency.

• Provide on-site training and mentoring on new processes and technology to customers, end users and staff as required.

• Monitor the progress of initiatives and new processes.

• Assist with management of projects.

• Assist other members of the sales-team and/or other departments as and when required or directed.

• Contribute to the overall vision and growth of our client.

General

• Attend online and in person meetings as required, ensuring full participation in progressing matters including adequate preparation, reporting and feedback s required.

• Work collaboratively as part of the team.

• Attend training courses and briefing as required.

• Be an active member of the team working toward continuous improvement and sector success.

• Follow company processes and procedures relating to operational, health and safety, anti-bribery, money laundering, equality and diversity and employment matters.

• Ensure compliance with all rules relating to management of IT information, processing of data, transferring and accessing data, etc.

• Adhere to all requirements relating to IT security and be vigilant about phishing and other types of cyber security attacks.

Understand the value of managing customer relationships effectively

Have a sound technical understanding of the solutions on offer and how they fit with partner products.

At least 2 years’ experience of working in a technical sales environment.

To understand the resource constraints of a small company and manage appropriately.

Sound Technical understanding of the solutions on offer and how they fit with Partner Products.

Overview:

Our client is the world leader in Counter Unmanned Aerial Vehicles, (c-UAVs)/Counter Drone Technologies is seeking a Professional Services Lead to join our growing UK Team.  

Job Description:

• Lead the UK post sales activities.
• Proactively engage customers on a regular basis to prevent issues and problems, working with the team to resolve them
• Be Responsible for customer technical support, training & field operations, focusing on Customer success
• Lead project execution, contract deliveries, and overall execution
• Lead Support and Maintenance renewal, working directly with customers and Sales leads to ensure annual warranties and renewals are managed and received
• Support sales process and sales team as a technical expert of our CUAS product
• Take part in technical activities and processes with customers
• Be the customer’s trusted advisor for all operational and technical aspects of their CUAS mission
• Be responsive to customer issues, and lead technical troubleshooting of both HW and SW related issues
• Deliver local customer trainings and Demos

Required skills & experience:

• Proven experience as a post sales / professional services lead, project management and tech support with focus on technology products and solutions
• Working experience in technical customer support organizations and managing projects delivering products or solutions
• Consistently come to work with a Positive, proactive attitude, and readily embrace a culture of change
• Ability to travel up to 50%
• Flexibility to be responsive to customer calls outside of working hours to support customer issues
• (Advantage) PMP certification or equivalent

Required Knowledge:

• Experience working with multidisciplinary systems (SW & HW).
• Familiarity of RF systems.
• Familiarity with Networking & Telecommunications
• Advantage - Familiarity with protocols (HTTP/HTTPS, SSH, ICMP, TCP/UDP)

As a subject matter expert on our offerings, products, the pre-sale engineer will assist sales managers in
qualifying customers’ technical requirements, demonstrating the technical and operational features of
the our product line, and answer all questions related to our products to the satisfaction of the
customer. The pre-sale engineer will ensure proper handover of information to the Professional Services
Team to prepare them for client engagements and project implementation by sharing knowledge gained
about the customer environment, systems, and risk profile. The pre-sale engineer will also carry lessons
learned from their activities and present these to the relevant product teams to supply input for the
strategic direction of the product line.

Specific Duties and Activities:
 Product demonstration and presentation – Prepare, present, and demonstrate Company’s
products to prospective customers
 Conduct Proof-of-Concepts, (POCs) and relevant field trials
 Work and communicate efficiently with the customer, internal teams, and other external
interfaces to provide the best product demonstration to the customer
 Communicate all technical and operational features and benefits of the Company’s products to
the customer
 Enable new sales opportunities by constantly collecting information about new customer
requirements, changes in the field of C-UAV/counter drones, and potential competitors

Mandatory Requirements:
 Availability for a remote/hybrid role but being in the office 2-3 days a week would be ideal to help build the team environment - the office is near Euston Station.
 Excellent interpersonal and presentation skills – serve as subject matter expert on product
platforms while leading customer meetings and technical/operational discussions
 Ability to conduct all aspects of system demonstrations including handling demo cargo,
independently setting up equipment in the field, operating/trouble-shooting the system and
presenting its values to customers and partners.
 Technical/Operational background in operating tactical/RF systems for military activities.
 Strong self-study and research skills, ability to work independently and within/across teams
 Ability to travel 50% of the time.

About the Role

Our client an emerging leader in advanced surveillance and AI-driven security solutions, is seeking a dynamic and entrepreneurial Regional Sales Manager to lead our expansion throughout the South East. This is not a typical corporate sales role; it is an opportunity to join a fast-moving start-up where your impact will directly shape company growth and long-term success.

The Regional Sales Manager will be responsible for building new business, nurturing key accounts, and creating scalable sales processes that align with company objectives. Because we are a start-up, this position requires someone who thrives in environments of change and growth — a self-starter, self-driven, and self-led individual who takes initiative, seeks out opportunities, and delivers results without waiting for direction.

Equally important, the Regional Sales Manager must collaborate closely with leadership and colleagues. Success will come not only from personal drive but also from contributing ideas, supporting the team, and helping establish best practices that scale across the organization.

Key Responsibilities

Sales Growth & Pipeline Development

• Prospect, identify, and close new business opportunities, building a strong and sustainable pipeline.

• Create sales pipeline and close revenue to achieve sales goals.

• Deliver persuasive sales presentations tailored to the needs of prospective clients, highlighting the unique value propositions of our clients products and solutions. 

• Develop long-term customer relationships to drive recurring revenue, referrals, and brand loyalty.

Start-up Strategy & Business Development

• Collaborate closely with the Senior Director of Sales and Executive Vice President of Sales to develop quarterly and annual sales targets, ensuring alignment with overall business goals. Consistently review progress and implement course corrections as necessary to meet or exceed set targets

• Contribute feedback on product-market fit, customer pain points, and operational improvements.

• Take ownership of sales outcomes by combining strategic planning with hands-on execution.

Market Development & Brand Promotion

• Actively promote our clients full suite of products and services, including surveillance systems, software solutions, and technical support packages, through direct interaction with potential clients, partners, and resellers. 

• Participate in targeted marketing activities, attend industry events, conduct local promotional work, and maintain a consistent presence in the market to drive brand awareness and product adoption. 

• Identify creative, cost-effective opportunities for exposure and lead generation suitable for a growing start-up.

Account & Partner Management

• Develop and manage a network of key partners, including manufacturer representatives, systems integrators, and value-added resellers (VARs). Ensure they are fully equipped to promote and sell our clients products, providing them with the necessary training, support, and resources. 

• Evaluate and qualify potential partners, working closely with senior leadership to finalize agreements that align with the company's strategic goals. Ensure all partnerships are effectively managed and leveraged to drive sales performance. 

Sales Process Management

• Utilize Salesforce.com to meticulously track and manage all sales activities, from lead generation through to project close. Ensure data accuracy and maintain comprehensive records of interactions, opportunities, and progress with all channel partners, end-users, and manufacturer representatives. 

• Monitor and manage sales pipelines, ensuring timely follow-up on leads, proposals, and outstanding opportunities to optimize sales conversion rates. 

Customer Engagement & Technical Support

• Serve as the first point of contact for customers seeking technical advice or product guidance. Ensure end-users, integrators, and partners are provided with accurate, timely, and clear information on the use and application of our clients products. 

• Lead product demonstrations and provide hands-on training sessions, ensuring that customers fully understand how to implement and maximize the value of our solutions in their specific environments. 

Proposal Development and Negotiation

• Prepare detailed proposals, quotes, and pricing documents for prospective clients, ensuring clarity and transparency regarding product specifications, pricing, and delivery timelines. Any discounts or deviations from standard pricing must be discussed and approved by senior management prior to offer. 

• Negotiate contract terms to secure favorable agreements that meet both customer expectations and the company's profitability targets. 

Trade Show Representation and Training Development: 

• Represent our clients at industry tradeshows and events, playing an active role in the booth to engage attendees, answer questions, and demonstrate the advantages of our surveillance solutions. 

• Collaborate with marketing and product teams to develop comprehensive training materials for both internal teams and external partners. Deliver training sessions that enhance product knowledge and drive sales performance. 

Competitive & Market Intelligence

• Maintain an up-to-date understanding of competitive products and pricing in the marketplace. Regularly compile data on competitors and provide insights to senior management to inform product development and strategic positioning. 

• Identify and establish relationships with key influencers, thought leaders, and decision-makers in the surveillance industry to expand our clients reach and establish the company as a market leader. 

Experience & Qualifications

• 2–5 years of proven success in B2B sales, preferably in technology, SaaS, or security-related industries.

• Strong background in managing the full sales cycle — from prospecting to closing.

• Proficiency with Salesforce CRM for pipeline management; experience with ZoomInfo or similar tools for prospecting is a plus.

• Excellent communication and presentation skills, with the ability to influence key decision-makers.

• Demonstrated ability to work independently while contributing to a collaborative team environment.

• Bachelor’s degree in business, Marketing, or related field preferred.

Additional Expectations

• Operate with a start-up mindset — adaptable, resourceful, and eager to take on responsibilities outside of a narrow job description.

• Demonstrate initiative and ownership as a self-starter, self-driven, and self-led professional.

• Work collaboratively with a lean team, contributing to shared goals and collective success.

• Be comfortable with ambiguity, learning by doing, and helping to create processes where none exist.

• Flexibility and adaptability are key to successfully fulfilling the demands of this dynamic role.

• Travel frequently throughout South East to meet with clients, partners, and prospects, and occasionally to corporate headquarters or national industry events.

• Travel Requirements: This position requires frequent travel within the assigned territory to meet with clients, partners, and prospects, as well as occasional travel to corporate headquarters and industry events. 

Why Join Us

You’ll have the chance to grow with a company at a pivotal stage. This role offers the opportunity to directly influence the growth strategy, build a region from the ground up, and become a key voice in shaping how we scale. For someone who thrives in a start-up culture, this is an ideal opportunity to combine independence with collaboration, and execution with innovation.

About the Role

Our client an emerging leader in advanced surveillance and AI-driven security solutions, is seeking a dynamic and entrepreneurial Regional Sales Manager to lead our expansion throughout the Midwest. This is not a typical corporate sales role; it is an opportunity to join a fast-moving start-up where your impact will directly shape company growth and long-term success.

The Regional Sales Manager will be responsible for building new business, nurturing key accounts, and creating scalable sales processes that align with company objectives. Because we are a start-up, this position requires someone who thrives in environments of change and growth — a self-starter, self-driven, and self-led individual who takes initiative, seeks out opportunities, and delivers results without waiting for direction.

Equally important, the Regional Sales Manager must collaborate closely with leadership and colleagues. Success will come not only from personal drive but also from contributing ideas, supporting the team, and helping establish best practices that scale across the organization.

Key Responsibilities

Sales Growth & Pipeline Development

• Prospect, identify, and close new business opportunities, building a strong and sustainable pipeline.

• Create sales pipeline and close revenue to achieve sales goals.

• Deliver persuasive sales presentations tailored to the needs of prospective clients, highlighting the unique value propositions of our clients products and solutions. 

• Develop long-term customer relationships to drive recurring revenue, referrals, and brand loyalty.

Start-up Strategy & Business Development

• Collaborate closely with the Senior Director of Sales and Executive Vice President of Sales to develop quarterly and annual sales targets, ensuring alignment with overall business goals. Consistently review progress and implement course corrections as necessary to meet or exceed set targets

• Contribute feedback on product-market fit, customer pain points, and operational improvements.

• Take ownership of sales outcomes by combining strategic planning with hands-on execution.

Market Development & Brand Promotion

• Actively promote our clients full suite of products and services, including surveillance systems, software solutions, and technical support packages, through direct interaction with potential clients, partners, and resellers. 

• Participate in targeted marketing activities, attend industry events, conduct local promotional work, and maintain a consistent presence in the market to drive brand awareness and product adoption. 

• Identify creative, cost-effective opportunities for exposure and lead generation suitable for a growing start-up.

Account & Partner Management

• Develop and manage a network of key partners, including manufacturer representatives, systems integrators, and value-added resellers (VARs). Ensure they are fully equipped to promote and sell our clients products, providing them with the necessary training, support, and resources. 

• Evaluate and qualify potential partners, working closely with senior leadership to finalize agreements that align with the company's strategic goals. Ensure all partnerships are effectively managed and leveraged to drive sales performance. 

Sales Process Management

• Utilize Salesforce.com to meticulously track and manage all sales activities, from lead generation through to project close. Ensure data accuracy and maintain comprehensive records of interactions, opportunities, and progress with all channel partners, end-users, and manufacturer representatives. 

• Monitor and manage sales pipelines, ensuring timely follow-up on leads, proposals, and outstanding opportunities to optimize sales conversion rates. 

Customer Engagement & Technical Support

• Serve as the first point of contact for customers seeking technical advice or product guidance. Ensure end-users, integrators, and partners are provided with accurate, timely, and clear information on the use and application of our clients products. 

• Lead product demonstrations and provide hands-on training sessions, ensuring that customers fully understand how to implement and maximize the value of our solutions in their specific environments. 

Proposal Development and Negotiation

• Prepare detailed proposals, quotes, and pricing documents for prospective clients, ensuring clarity and transparency regarding product specifications, pricing, and delivery timelines. Any discounts or deviations from standard pricing must be discussed and approved by senior management prior to offer. 

• Negotiate contract terms to secure favorable agreements that meet both customer expectations and the company's profitability targets. 

Trade Show Representation and Training Development: 

• Represent our clients at industry tradeshows and events, playing an active role in the booth to engage attendees, answer questions, and demonstrate the advantages of our surveillance solutions. 

• Collaborate with marketing and product teams to develop comprehensive training materials for both internal teams and external partners. Deliver training sessions that enhance product knowledge and drive sales performance. 

Competitive & Market Intelligence

• Maintain an up-to-date understanding of competitive products and pricing in the marketplace. Regularly compile data on competitors and provide insights to senior management to inform product development and strategic positioning. 

• Identify and establish relationships with key influencers, thought leaders, and decision-makers in the surveillance industry to expand our clients reach and establish the company as a market leader. 

Experience & Qualifications

• 2–5 years of proven success in B2B sales, preferably in technology, SaaS, or security-related industries.

• Strong background in managing the full sales cycle — from prospecting to closing.

• Proficiency with Salesforce CRM for pipeline management; experience with ZoomInfo or similar tools for prospecting is a plus.

• Excellent communication and presentation skills, with the ability to influence key decision-makers.

• Demonstrated ability to work independently while contributing to a collaborative team environment.

• Bachelor’s degree in business, Marketing, or related field preferred.

Additional Expectations

• Operate with a start-up mindset — adaptable, resourceful, and eager to take on responsibilities outside of a narrow job description.

• Demonstrate initiative and ownership as a self-starter, self-driven, and self-led professional.

• Work collaboratively with a lean team, contributing to shared goals and collective success.

• Be comfortable with ambiguity, learning by doing, and helping to create processes where none exist.

• Flexibility and adaptability are key to successfully fulfilling the demands of this dynamic role.

• Travel frequently throughout the Midwest to meet with clients, partners, and prospects, and occasionally to corporate headquarters or national industry events.

• Travel Requirements: This position requires frequent travel within the assigned territory to meet with clients, partners, and prospects, as well as occasional travel to corporate headquarters and industry events. 

Why Join Us

You’ll have the chance to grow with a company at a pivotal stage. This role offers the opportunity to directly influence the growth strategy, build a region from the ground up, and become a key voice in shaping how we scale. For someone who thrives in a start-up culture, this is an ideal opportunity to combine independence with collaboration, and execution with innovation.

About the Role

Our client an emerging leader in advanced surveillance and AI-driven security solutions, is seeking a dynamic and entrepreneurial Regional Sales Manager to lead our expansion throughout The Rockies. This is not a typical corporate sales role; it is an opportunity to join a fast-moving start-up where your impact will directly shape company growth and long-term success.

The Regional Sales Manager will be responsible for building new business, nurturing key accounts, and creating scalable sales processes that align with company objectives. Because we are a start-up, this position requires someone who thrives in environments of change and growth — a self-starter, self-driven, and self-led individual who takes initiative, seeks out opportunities, and delivers results without waiting for direction.

Equally important, the Regional Sales Manager must collaborate closely with leadership and colleagues. Success will come not only from personal drive but also from contributing ideas, supporting the team, and helping establish best practices that scale across the organization.

Key Responsibilities

Sales Growth & Pipeline Development

• Prospect, identify, and close new business opportunities, building a strong and sustainable pipeline.

• Create sales pipeline and close revenue to achieve sales goals.

• Deliver persuasive sales presentations tailored to the needs of prospective clients, highlighting the unique value propositions of our clients products and solutions. 

• Develop long-term customer relationships to drive recurring revenue, referrals, and brand loyalty.

Start-up Strategy & Business Development

• Collaborate closely with the Senior Director of Sales and Executive Vice President of Sales to develop quarterly and annual sales targets, ensuring alignment with overall business goals. Consistently review progress and implement course corrections as necessary to meet or exceed set targets

• Contribute feedback on product-market fit, customer pain points, and operational improvements.

• Take ownership of sales outcomes by combining strategic planning with hands-on execution.

Market Development & Brand Promotion

• Actively promote our clients full suite of products and services, including surveillance systems, software solutions, and technical support packages, through direct interaction with potential clients, partners, and resellers. 

• Participate in targeted marketing activities, attend industry events, conduct local promotional work, and maintain a consistent presence in the market to drive brand awareness and product adoption. 

• Identify creative, cost-effective opportunities for exposure and lead generation suitable for a growing start-up.

Account & Partner Management

• Develop and manage a network of key partners, including manufacturer representatives, systems integrators, and value-added resellers (VARs). Ensure they are fully equipped to promote and sell our clients products, providing them with the necessary training, support, and resources. 

• Evaluate and qualify potential partners, working closely with senior leadership to finalize agreements that align with the company's strategic goals. Ensure all partnerships are effectively managed and leveraged to drive sales performance. 

Sales Process Management

• Utilize Salesforce.com to meticulously track and manage all sales activities, from lead generation through to project close. Ensure data accuracy and maintain comprehensive records of interactions, opportunities, and progress with all channel partners, end-users, and manufacturer representatives. 

• Monitor and manage sales pipelines, ensuring timely follow-up on leads, proposals, and outstanding opportunities to optimize sales conversion rates. 

Customer Engagement & Technical Support

• Serve as the first point of contact for customers seeking technical advice or product guidance. Ensure end-users, integrators, and partners are provided with accurate, timely, and clear information on the use and application of our clients products. 

• Lead product demonstrations and provide hands-on training sessions, ensuring that customers fully understand how to implement and maximize the value of our solutions in their specific environments. 

Proposal Development and Negotiation

• Prepare detailed proposals, quotes, and pricing documents for prospective clients, ensuring clarity and transparency regarding product specifications, pricing, and delivery timelines. Any discounts or deviations from standard pricing must be discussed and approved by senior management prior to offer. 

• Negotiate contract terms to secure favorable agreements that meet both customer expectations and the company's profitability targets. 

Trade Show Representation and Training Development: 

• Represent our clients at industry tradeshows and events, playing an active role in the booth to engage attendees, answer questions, and demonstrate the advantages of our surveillance solutions. 

• Collaborate with marketing and product teams to develop comprehensive training materials for both internal teams and external partners. Deliver training sessions that enhance product knowledge and drive sales performance. 

Competitive & Market Intelligence

• Maintain an up-to-date understanding of competitive products and pricing in the marketplace. Regularly compile data on competitors and provide insights to senior management to inform product development and strategic positioning. 

• Identify and establish relationships with key influencers, thought leaders, and decision-makers in the surveillance industry to expand our clients reach and establish the company as a market leader. 

Experience & Qualifications

• 2–5 years of proven success in B2B sales, preferably in technology, SaaS, or security-related industries.

• Strong background in managing the full sales cycle — from prospecting to closing.

• Proficiency with Salesforce CRM for pipeline management; experience with ZoomInfo or similar tools for prospecting is a plus.

• Excellent communication and presentation skills, with the ability to influence key decision-makers.

• Demonstrated ability to work independently while contributing to a collaborative team environment.

• Bachelor’s degree in business, Marketing, or related field preferred.

Additional Expectations

• Operate with a start-up mindset — adaptable, resourceful, and eager to take on responsibilities outside of a narrow job description.

• Demonstrate initiative and ownership as a self-starter, self-driven, and self-led professional.

• Work collaboratively with a lean team, contributing to shared goals and collective success.

• Be comfortable with ambiguity, learning by doing, and helping to create processes where none exist.

• Flexibility and adaptability are key to successfully fulfilling the demands of this dynamic role.

• Travel frequently throughout The Rockies to meet with clients, partners, and prospects, and occasionally to corporate headquarters or national industry events.

• Travel Requirements: This position requires frequent travel within the assigned territory to meet with clients, partners, and prospects, as well as occasional travel to corporate headquarters and industry events. 

Why Join Us

You’ll have the chance to grow with a company at a pivotal stage. This role offers the opportunity to directly influence the growth strategy, build a region from the ground up, and become a key voice in shaping how we scale. For someone who thrives in a start-up culture, this is an ideal opportunity to combine independence with collaboration, and execution with innovation.

About the Role

Our client an emerging leader in advanced surveillance and AI-driven security solutions, is seeking a dynamic and entrepreneurial Regional Sales Manager to lead our expansion throughout TOLA. This is not a typical corporate sales role; it is an opportunity to join a fast-moving start-up where your impact will directly shape company growth and long-term success.

The Regional Sales Manager will be responsible for building new business, nurturing key accounts, and creating scalable sales processes that align with company objectives. Because we are a start-up, this position requires someone who thrives in environments of change and growth — a self-starter, self-driven, and self-led individual who takes initiative, seeks out opportunities, and delivers results without waiting for direction.

Equally important, the Regional Sales Manager must collaborate closely with leadership and colleagues. Success will come not only from personal drive but also from contributing ideas, supporting the team, and helping establish best practices that scale across the organization.

Key Responsibilities

Sales Growth & Pipeline Development

• Prospect, identify, and close new business opportunities, building a strong and sustainable pipeline.

• Create sales pipeline and close revenue to achieve sales goals.

• Deliver persuasive sales presentations tailored to the needs of prospective clients, highlighting the unique value propositions of our clients products and solutions. 

• Develop long-term customer relationships to drive recurring revenue, referrals, and brand loyalty.

Start-up Strategy & Business Development

• Collaborate closely with the Senior Director of Sales and Executive Vice President of Sales to develop quarterly and annual sales targets, ensuring alignment with overall business goals. Consistently review progress and implement course corrections as necessary to meet or exceed set targets

• Contribute feedback on product-market fit, customer pain points, and operational improvements.

• Take ownership of sales outcomes by combining strategic planning with hands-on execution.

Market Development & Brand Promotion

• Actively promote our clients full suite of products and services, including surveillance systems, software solutions, and technical support packages, through direct interaction with potential clients, partners, and resellers. 

• Participate in targeted marketing activities, attend industry events, conduct local promotional work, and maintain a consistent presence in the market to drive brand awareness and product adoption. 

• Identify creative, cost-effective opportunities for exposure and lead generation suitable for a growing start-up.

Account & Partner Management

• Develop and manage a network of key partners, including manufacturer representatives, systems integrators, and value-added resellers (VARs). Ensure they are fully equipped to promote and sell our clients products, providing them with the necessary training, support, and resources. 

• Evaluate and qualify potential partners, working closely with senior leadership to finalize agreements that align with the company's strategic goals. Ensure all partnerships are effectively managed and leveraged to drive sales performance. 

Sales Process Management

• Utilize Salesforce.com to meticulously track and manage all sales activities, from lead generation through to project close. Ensure data accuracy and maintain comprehensive records of interactions, opportunities, and progress with all channel partners, end-users, and manufacturer representatives. 

• Monitor and manage sales pipelines, ensuring timely follow-up on leads, proposals, and outstanding opportunities to optimize sales conversion rates. 

Customer Engagement & Technical Support

• Serve as the first point of contact for customers seeking technical advice or product guidance. Ensure end-users, integrators, and partners are provided with accurate, timely, and clear information on the use and application of our clients products. 

• Lead product demonstrations and provide hands-on training sessions, ensuring that customers fully understand how to implement and maximize the value of our solutions in their specific environments. 

Proposal Development and Negotiation

• Prepare detailed proposals, quotes, and pricing documents for prospective clients, ensuring clarity and transparency regarding product specifications, pricing, and delivery timelines. Any discounts or deviations from standard pricing must be discussed and approved by senior management prior to offer. 

• Negotiate contract terms to secure favorable agreements that meet both customer expectations and the company's profitability targets. 

Trade Show Representation and Training Development: 

• Represent our clients at industry tradeshows and events, playing an active role in the booth to engage attendees, answer questions, and demonstrate the advantages of our surveillance solutions. 

• Collaborate with marketing and product teams to develop comprehensive training materials for both internal teams and external partners. Deliver training sessions that enhance product knowledge and drive sales performance. 

Competitive & Market Intelligence

• Maintain an up-to-date understanding of competitive products and pricing in the marketplace. Regularly compile data on competitors and provide insights to senior management to inform product development and strategic positioning. 

• Identify and establish relationships with key influencers, thought leaders, and decision-makers in the surveillance industry to expand our clients reach and establish the company as a market leader. 

Experience & Qualifications

• 2–5 years of proven success in B2B sales, preferably in technology, SaaS, or security-related industries.

• Strong background in managing the full sales cycle — from prospecting to closing.

• Proficiency with Salesforce CRM for pipeline management; experience with ZoomInfo or similar tools for prospecting is a plus.

• Excellent communication and presentation skills, with the ability to influence key decision-makers.

• Demonstrated ability to work independently while contributing to a collaborative team environment.

• Bachelor’s degree in business, Marketing, or related field preferred.

Additional Expectations

• Operate with a start-up mindset — adaptable, resourceful, and eager to take on responsibilities outside of a narrow job description.

• Demonstrate initiative and ownership as a self-starter, self-driven, and self-led professional.

• Work collaboratively with a lean team, contributing to shared goals and collective success.

• Be comfortable with ambiguity, learning by doing, and helping to create processes where none exist.

• Flexibility and adaptability are key to successfully fulfilling the demands of this dynamic role.

• Travel frequently throughout TOLA to meet with clients, partners, and prospects, and occasionally to corporate headquarters or national industry events.

• Travel Requirements: This position requires frequent travel within the assigned territory to meet with clients, partners, and prospects, as well as occasional travel to corporate headquarters and industry events. 

Why Join Us

You’ll have the chance to grow with a company at a pivotal stage. This role offers the opportunity to directly influence the growth strategy, build a region from the ground up, and become a key voice in shaping how we scale. For someone who thrives in a start-up culture, this is an ideal opportunity to combine independence with collaboration, and execution with innovation.